Getting NBI Clearance, 2017 Version

One of the widely-used employment requirements in the Philippines is the National Bureau of Investigation (NBI) Clearance.

For years, to get the NBI Clearance, one must line up for each step, which could take hours—even a whole day. That is why some people would be at the NBI branches hours before the offices would open, bringing with them snacks and water to get through the infamously tedious process. It was in April 2015 when NBI changed all that by introducing online registration: it effectively eliminated the long queues and more than five hours of waiting.

NBI Online Registration
NBI Online Registration

Even after its initial launch, there were still some tweaks that were made. Since December 27, 2016, NBI branches no longer allowed walk-in applicants based on their “No Appointment, No Entry Policy”. It would be quite unfortunate if an applicant never heard about the strict rule of online registration.

NBI's No Appointment, No Entry Policy
NBI’s No Appointment, No Entry Policy

How does one register himself online for the NBI Clearance?

  1. Go to
  2. Create an account by registering.
  3. Complete the other required information: about you, contact details, family, and education.
  4. Upload or take a photo of yourself.
  5. Enter a six-digit pin code.
  6. Indicate what two IDs you’ll present at the NBI office, like the SSS and Philhealth IDs.
  7. Choose the purpose: local or abroad.
  8. Choose the purpose detail, like employment or other.
  9. Choose your payment mode and branch, when applicable: Bank Over Counter, Online Bank, Mobile Payment, Bayad Center, or Multipay.
  10. Choose the NBI satellite branch, date, and time of your appointment.
  11. A small window will appear, reminding you about the payment option and reference number. Click the “proceed” button to see the payment and appointment details, which will appear in the next small window. Click “proceed to payment”.
  12. Another small window will appear, thanking you for registering online and giving you contact details for support. Click “close”.
  13. A new tab or window will open from Dragonpay Online Payment, giving you details about the NBI Clearance fee and additional fees for your chosen mode of payment.
  14. Copy the reference number that will appear.
  15. Note the payment instructions that will appear.
Creating the appointment and payment details
Creating the appointment and payment details

The following are tips from my own experiences in getting an NBI Clearance:

  • For those in a hurry and live in Metro Manila: consider choosing the NBI branch in Robinson’s Otis, which is in Paz Mendoza Guazon, Pandacan, Manila. It’s quite out of the way, which is why there are fewer applicants there, causing only some of the allotted 500 slots for either AM or PM half to be used. I applied for a clearance and got it—all on the same day because I chose the Robinson’s Otis branch.
  • For those applying for a renewal of clearance: check the all encoded details. Sometimes, bugs will occur in the system, corrupting some of the information.
  • Even if you have uploaded or taken a photo of yourself for your account, an NBI personnel will still take your photo at the NBI branch. So, do wear decent shirts when going for your appointment. Avoid wearing jewelry and sleeveless shirts.
  • Note that different modes of payment have different additional fees, besides the actual NBI clearance fee of Php 115.00. For example, BPI asks for Php 25.00 and another Php 50.00, which the bank both classifies as service fees while Bayad Centers will charge you just Php 25.00.
  • While the option to pay at the NBI branch itself isn’t available online, there are branches that still allow it.
NBI Robinson’s Otis Branch in Paz Mendoza Guazon, Pandacan, Manila
NBI Robinson’s Otis Branch in Paz Mendoza Guazon, Pandacan, Manila

The NBI Robinson’s Otis branch is located at the mall’s second floor. I have limited knowledge on how to reach the mall, all of them revolving on certain LRT stations. Here’s what I know:

  1. From the Central Station, A: walk towards SM Manila and hail a Pandacan Transit It’s a small, ordinary (not air-conditioned) bus that’s usually painted red, blue, and white. Tell the conductor that you’ll alight at Robinson’s Otis. B: Ask a tricycle or kuliglig (motorbike with a sidecar) driver to take you there. Their fare is considerably higher than the bus’s.
  2. From the UN Station, A; walk to San Marcelino St. and hail a Pandacan Transit bus. B: Ask a tricycle or kuliglig driver to take you there.
  3. From Pedro Gil Station: take a jeep going to Paco palengke; these jeeps come from the direction of Robinson’s Ermita/UP Manila. Alight at Paz St., walk past the San Fernando de Dilao Parish and Paco Catholic School, and look for either Perdigon St. or San Antonio St., where the Paco-Sta. Mesa jeep terminal is. Board the jeep and ask the driver to drop you off at Robinson’s Otis.

8 Comments Add yours

  1. Thanks for this post, Mati!

    Ah, those were the days – going to Robinsons Novaliches before 5:00 am, the 7-hour processing, only to land a hit and get informed that my clearance was to be released the succeeding week…

    Liked by 1 person

    1. You’re welcome, Monch!

      Thankfully, those days are kinda gone. Getting a hit in the system is a pain. I have a friend who said that it took about 2 weeks to have his name cleared. That’s why I tell my friends – if they’ll be having kids – consider the names, if only to avoid getting a hit from the NBI or the PNP system. XD

      Liked by 1 person

      1. Indeed. Fortunately, that scenario was from 2012 – right out of college. And yeah, the hits are a hassle. But according to an acquaintance, hits aren’t the worst part. Be seriously afraid if you’re called for an “interview”, according to him.

        The next instances of NBI clearance applications I undertook were a breeze! The first time I got one (post-update) was at the NBI Clearance Center along UN Avenue, in which payments were at the first floor while the entire third floor of the center was dedicated to Online Applications.

        Liked by 1 person

        1. There’s an “interview”!? I know it’s a euphemism but that does sound terrible.

          Along UN Avenue? Never been inside. Sounds like a nice place though and probably cooler than the QCH branch.

          Liked by 1 person

          1. Yes. According to him, NBI people ask questions and check your criminal records. But to allay your fears, it only applies for those who really have some record in the database. Regular citizens don’t have to worry.

            Yep, right beside the actual NBI offices and walking distance from UN Avenue station. There are ushers to help you out and guide the way, mostly Criminology interns.

            Liked by 1 person

            1. Well, that’s a relief.
              Oh! So, they do still allow clearances to be taken from there. I remember a period when it wasn’t. Or, at least, that’s what I was told.
              Thanks, Monch!

              Liked by 1 person

  2. Marigold Cantar says:

    Helo po ask ko lng is it possible that I can get a nbi clearance today even if my appointment schedule is next month.


    1. IDK if they are open on Sundays because, from what I know, they are only open during weekdays.


What do you think?

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s